1. Services
We may collect:
• Name, phone number, email
• Address and service location
• Payment information (processed securely via third-party providers)
• Website usage data (cookies, analytics)

2. Booking & Scheduling
We use your information to:
• Appointments must be scheduled in advance
• Access to the property must be provided

3. Payments
• Payment is due upon completion unless otherwise agreed
• Late payments may incur fees

4. Cancellations
• 24-hour notice required
• Late cancellations may be charged

5. Satisfaction Policy
If you’re not satisfied, contact us within 24 hours and we’ll address the issue.

6. Liability
We are insured.
We are not responsible for:
• Pre-existing damage
• Items not disclosed as fragile

7. Access & Safety
Clients must ensure safe access to the property.

8. Changes to Terms
We may update these terms at any time.